💳 Refund & Cancellation Policy – TailsGroom

We strive to offer flexible, customer-friendly policies for all pet parents booking our at-home grooming services.

📌✅ Appointment Cancellations

Full refund for cancellations made at least 24 hours prior to your scheduled appointment.

80% refund for cancellations made within 24 hours of your appointment.

Rescheduling within 24 hours is subject to availability and may incur a nominal fee.

❌ Missed Appointments

🐕 After-Service Refunds

We are confident in the quality of our grooming services. However, if there is a verifiable concern:

Please report it within 48 hours of your appointment

Refunds will be reviewed on a case-by-case basis

💬 To Request a Cancellation or Refund

Email tailsgroom88@gmail.com or call us at 9220234013. Refunds are processed within 5–7 business days.